Wednesday, May 28, 2008

microsoft office word has stopped working everytime after closing word down

SOLUTION

Close Word

Navigate to :

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word

Find the "Data" folder and rename it to "Old-Data"

Restart Word

33 comments:

Anonymous said...

What do you mean by "navigate to"? Don't know where to locate "HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word"
Can't find the "Data" folder to rename it to "Old-Data"

Anonymous said...

It is in your system registry. Goto start>> Run>> type regedit.exe

Then browse to the registry entry as described in previous post. HTH

Anonymous said...

Brill.

The 'Data' folder rename is so simple and so effective.

Anonymous said...

AWESOME. I've been looking for a solution for days. How the heck does this occur in the first place?

Marian said...

sorry but that is not working like all the other tips i tried

Brano said...

maybe u need to reinstall ur whole OS it works for me 4 sure...

Anonymous said...

I just did this for MS Word ... I hope it works. Only time will tell as this closing error does not happen every time I use MS Word.

This has also started happening with Outlook as well. When I close it, there's an error saying it has stopped working ... what's the fix for that?

Anonymous said...

Actually, no it didn't work as I just got the same error message again. That sucks. I should probably just re-install MS office.

Jenny said...
This comment has been removed by the author.
Jenny said...

Thank you, that fixed the problem for me. It was driving me batty!

Anonymous said...

Sweet this worked great, thanks!

Anonymous said...

Seems to have worked for me...only time will tell!
Thank you for the fix.

Anonymous said...

worked for me. Great advice.
but how did microsoft word have this stupid problem in the first place?

Anonymous said...

worked for me. Great advice.
but how did microsoft word have this stupid problem in the first place?

Anonymous said...

Thank You!!!

Lori said...

Same issue as all above. Followed pathway Start>run>regedit.exe and found file HKEY_CURRENT_USER but rest of file name not found. Unable to locate a 'data' file to change. Any other help?

Anonymous said...

This fix works great. Thanks. It's the 2nd time I've had to use it so I copied the instructions to a notepad file and saved it!

Anonymous said...

Simple and effective. Thank you.

Steffs said...

Great. Works as a charm! Thanx

jen said...

Thank you!!!!

Cheryl said...

Thank you. Worked straight away with Word 2007

Anonymous said...

it works as hell..thanks sir
nice tips

Anonymous said...

Thanks for the tip. Simple, easy, clean and worked great! Much appreciated.

Anonymous said...

this worked! i am thrilled as i was unable to do any work.
thank you

kvincil said...

8/17/09 It worked like a charm. Go to Start - Run - Type in "regedit" adn then follow the path HKEY_CURRENT_USER/Software/Microsoft/Office/12.0/Word...then rename the folder called "data" to "olddata" adn change the folder called "options" to "oldoptions."

Alexis said...

To my mind MS Word is the good program,but I know better-word repairer.Because this tool can to help in situation with corrupted and deleted word files.Software is free as far as I remember and can too open doc, docx, dot, dotx and rtf files either from your workstation or from any location within your corporate network.

Collette said...

It works! Thank you!

Anonymous said...

this dosnt work

how do you do it


no one try this it dosnt work

Amirez said...

sorry, it doesn't work for me..
any other solution?

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